by Janet Attard
If your answer is “Slow!” here’s a suggestion that can put more business on your plate for very little money:
Contact individuals who had once inquired about your business then let the ball drop.
Although some of those people may have purchased from someone else, chances are there will be a fair number who just haven’t made a decision yet.
In fact, some of those people may now be ready to buy and but forget where they put your contact information, or just don’t remember you at all.
Your call, postcard, sales letter, or email could be all that’s needed to keep them from buying a competitor’s product or to get them off the fence and happily involved with your product or service.
Closing the Sale
The ability to persuade and close sales is still
the most important factor in any Salesperson’s career.
The fundamental principle of the close is that you must be persuasive and tell your prospect that you want him or her to act now on your recommendation.
If you hesitate in doing this — if you hold back,
if you are timid, if you are vague — you may have many pleasant interviews each week, but you will seldom have
Nothing is more important during this part of the selling process than your confidence, born of thorough preparation.
You must have a strategy for closing.
We teach the following five-step strategy for closing:
Step 1 – Owner Benefits.
Make summary statements regarding owner benefits.
“We feel, and we think you’ll agree, Bill, we have …”
“First, this plan …”
“Second, our plan provides …”
“Finally, the plan provides …”
Step 2 – Final Look.
Place the proposal in front of your prospect and ask him/her
to give it a final look.
Listen and watch for opportunities to encourage and reinforce
your prospect’s realizations regarding various facets of your
plan’s owner benefits.
Step 3 – Strategic Move.
Ask two questions with the first being a controlled question.
By that, we mean the response you’ll receive is predictable,
one that almost invariably gets a favorable response.
“How do you like the work we’ve done and the plan we’ve
personalized to you and your family?”
“Secondly, are you comfortable with the amount based on
your current budget and the dollar range you suggested we work with?”
You’ll often meet some resistance in asking about the amount.
However, you have positioned yourself to close the sale when
you received a favorable response to your plan.
The important attitude to develop and maintain is that the sale
must be closed; it seldom closes itself.
Step 4 – Prospect’s Idea.
After you record the amount on the application, move to secure
consent on a minor question.
This gives prospects control of the idea to take action on
You can say: “Bill, would you prefer to handle the premium annually
or on our monthly check-o-matic?”
People love to buy but are reluctant to be sold.
Step 5 – App with Check.
After the question regarding how the prospect wants to handle
the premium, you move ahead with this statement:
“Bill, I need your check for $1,027 made payable to (company).”
Next in importance to the early minutes of the initial contact
is the time when you ask for the check for the initial premium.
This should be done in a very matter- of-fact manner.
Once you get the check, you are properly positioned to complete
the application in its entirety. You get the check, then fill out the app.
Carry this Pocket Reminder with you.
Read it several times a day.
We believe you’ll beat last year’s performance!
POCKET REMINDER Closing the Sale:
Your confidence born of preparation is the key.
The sale must be closed; it seldom closes itself.
Step 1 – Owner Benefits
Step 2 – Final Look
Step 3 – Strategic Move
Step 4 – Prospect’s Idea
Step 5 – App with Check